Admin Support

Mission for the Role:
To provide optimal customer services to the members and support to the coaching staff The Athlete Factory.

Position Outcomes

Ensure all members have accurately checked in for class
Successfully handle inquires - phone, online, and in person
Maintain appearance of front office – organizing and light cleaning
Assist in marketing and promoting programs and events, in and out of house

Core Competencies 

Professional – Maintains professional appearance and behavior at all times around members, guests and staff.
Friendly/outgoing – Comfortable and confident in large groups.  Personable and pleasant to be around.
Coachable – Willingness to learn.  Demonstrates ability to quickly and proficiently understand and absorb new information.
Communication skills – Speaks and writes clearly and articulately.
Teamwork – Reaches out to peers and cooperates with supervisors to establish an overall collaborative working relationship.
Calm Under Pressure – Maintains stable performance when under heavy pressure or stress.
Work ethic – Possesses a strong willingness to work hard and sometimes long hours to get the job done.  Has a track record of working hard.
Efficiency – Able to product significant output with minimal wasted effort.
Flexibility/adaptability – Adjusts quickly to changing priorities and conditions.  Copes effectively with complexity and change.